How an eCommerce brand turned ChatGPT into a measurable acquisition channel.
785 sessions from ChatGPT · 1,816 of 1,966 AI-referred key events
AI search became a real acquisition channel for this eCommerce brand. ChatGPT drove 785 AI-referred sessions and 1,816 on-site key events, a 406% rise in its key events. Across all AI sources, 1,088 sessions and 1,966 key events, measured separately from ordinary search.
The brand could see AI search growing around it but had no read on whether any of it reached the site. Were the engines sending real visitors, and were those visitors doing anything once they arrived? Without measurement, AI search was a rumour rather than a channel.
Growth.pro ran the brand’s AI Visibility Operating System through the PAVA Framework and the AI Citation Enablement practice, with the weight on making the brand discoverable to the engines, then measuring what came back.
Entity foundations set, and the brand’s content structured so the engines could find and parse it cleanly, the groundwork that lets a brand surface in answers at all.
The real focus was instrumentation. Growth.pro’s proprietary measurement infrastructure separated AI-referred sessions from ordinary search traffic and tracked how those visitors behaved, so AI search could be judged as a channel with its own numbers.
| Source | Users | % change | Key events | Event change |
|---|---|---|---|---|
| chatgpt.com | 785 | 288.5% | 1,816 | 406.4% |
| perplexity.ai | 149 | 26.0% | 59 | 5.8% |
| gemini.google.com | 69 | 19.9% | 38 | 42.7% |
| perplexity | 45 | 9.8% | 25 | 51.7% |
| edgeservices.bing.com | 21 | 52.4% | 21 | 54.7% |
| copilot.microsoft.com | 19 | 19.5% | 7 | 36.8% |
The visitors arriving from AI answers were not passive. The volume of key events relative to sessions showed they came with intent already formed, AI search behaved as a measurable acquisition channel, not a rumour.
Visibility in AI search only matters if it does something. This engagement is the proof of the downstream half: the engines sent real people, and those people acted once they landed. It is the bridge between being present in an answer and seeing a return from it.
Yes, ChatGPT drove 785 sessions and 1,816 on-site key events (a 406% rise in its key events); across all AI sources, 1,088 sessions and 1,966 key events, measured separately from ordinary search.
ChatGPT, Gemini, Perplexity, Google AI Overviews and Google AI Mode. ChatGPT led for this category.
Growth.pro’s proprietary measurement infrastructure isolates AI-referred sessions from ordinary search and tracks the on-site key events those visitors complete.
Measurement: AI-referred sessions and on-site key events across ChatGPT, Gemini, Perplexity, Google AI Overviews and Google AI Mode, attributed via GA4. Growth.pro internal measurement via proprietary infrastructure. Client anonymised pending naming permission.
A complimentary AI Visibility Audit benchmarks your brand across ChatGPT, Gemini, Perplexity, Google AI Overviews and Google AI Mode against your top three category rivals.