Case Study  /  eCommerce  /  AI-Referred Traffic

+406% AI-referred key events.

How an eCommerce brand turned ChatGPT into a measurable acquisition channel.

785 sessions from ChatGPT · 1,816 of 1,966 AI-referred key events

Sector
eCommerce
Engagement
AI Visibility Operating System
Focus
Amplification & measurement
Tracked surface
ChatGPT · Gemini · Perplexity · Google AI Overviews · Google AI Mode · GA4

In short

AI search became a real acquisition channel for this eCommerce brand. ChatGPT drove 785 AI-referred sessions and 1,816 on-site key events, a 406% rise in its key events. Across all AI sources, 1,088 sessions and 1,966 key events, measured separately from ordinary search.

785
Sessions from ChatGPT
Leading engine for the category
1,816
Key events from ChatGPT
On-site actions that matter to the business
+406%
Growth in ChatGPT key events
ChatGPT event change · 406.4%
1,088
Total AI-referred sessions
Across all AI sources

01The starting point

The brand could see AI search growing around it but had no read on whether any of it reached the site. Were the engines sending real visitors, and were those visitors doing anything once they arrived? Without measurement, AI search was a rumour rather than a channel.

02The approach

Growth.pro ran the brand’s AI Visibility Operating System through the PAVA Framework and the AI Citation Enablement practice, with the weight on making the brand discoverable to the engines, then measuring what came back.

P·V

Presence & Visibility

Entity foundations set, and the brand’s content structured so the engines could find and parse it cleanly, the groundwork that lets a brand surface in answers at all.

A·M

Amplification & measurement

The real focus was instrumentation. Growth.pro’s proprietary measurement infrastructure separated AI-referred sessions from ordinary search traffic and tracked how those visitors behaved, so AI search could be judged as a channel with its own numbers.

03The results

Traffic from AI sources, detailed breakdown
Source Users % change Key events Event change
chatgpt.com 785 288.5% 1,816 406.4%
perplexity.ai 149 26.0% 59 5.8%
gemini.google.com 69 19.9% 38 42.7%
perplexity 45 9.8% 25 51.7%
edgeservices.bing.com 21 52.4% 21 54.7%
copilot.microsoft.com 19 19.5% 7 36.8%
Fig. 01Traffic from AI sources, users and key events by referrer. ChatGPT led with 785 users and 1,816 key events.

The visitors arriving from AI answers were not passive. The volume of key events relative to sessions showed they came with intent already formed, AI search behaved as a measurable acquisition channel, not a rumour.

Traffic sources distribution
  • chatgpt.com72.2%
  • perplexity.ai13.7%
  • gemini.google.com6.3%
  • perplexity4.1%
  • Others3.7%
Fig. 02Traffic sources distribution, ChatGPT drove roughly 72% of AI-referred users.

04What it means

Visibility in AI search only matters if it does something. This engagement is the proof of the downstream half: the engines sent real people, and those people acted once they landed. It is the bridge between being present in an answer and seeing a return from it.

Key questions

Can AI search send real eCommerce traffic?

Yes, ChatGPT drove 785 sessions and 1,816 on-site key events (a 406% rise in its key events); across all AI sources, 1,088 sessions and 1,966 key events, measured separately from ordinary search.

Which AI engines were measured?

ChatGPT, Gemini, Perplexity, Google AI Overviews and Google AI Mode. ChatGPT led for this category.

How is AI-referred traffic measured?

Growth.pro’s proprietary measurement infrastructure isolates AI-referred sessions from ordinary search and tracks the on-site key events those visitors complete.

Measurement: AI-referred sessions and on-site key events across ChatGPT, Gemini, Perplexity, Google AI Overviews and Google AI Mode, attributed via GA4. Growth.pro internal measurement via proprietary infrastructure. Client anonymised pending naming permission.

See where your brand stands in AI search.

A complimentary AI Visibility Audit benchmarks your brand across ChatGPT, Gemini, Perplexity, Google AI Overviews and Google AI Mode against your top three category rivals.

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